MPPI aims to 'treat customers fairly'

clock

A mortgage payment protection insurance policy designed to meet treating customers fairly principles has been launched by CETA Insurance and Cardif Pinnacle.

The policy includes various "back to work" initiatives for people who become unemployed such as text messaging, CV writing assistance, jobseeker guides, a support website and face-to-face employment workshops, while people who are too ill to work will have access to medical advice. The policy will start paying out 30 days after the policyholder is unable to work because of accident, sickness or unemployment. David Quick, managing director of CETA, claims the product will address the recent criticisms of PPI and meet “real customer needs”. He states: “Much of the concern about MPPI stem...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Protection

Is price really still king? Why the protection market needs to evolve

Is price really still king? Why the protection market needs to evolve

Data and process improvement will be 'battlegrounds of tomorrow'

Paul Yates
clock 18 March 2024 • 3 min read
Protection sales down 102,000 in 2023; adviser focus labelled 'crucial'

Protection sales down 102,000 in 2023; adviser focus labelled 'crucial'

'Income protection products are more important than ever'

Cameron Roberts
clock 26 February 2024 • 1 min read
'What if': Why business protection advice is so important

'What if': Why business protection advice is so important

'Advisers need to support their business owner clients'

Naomi Greatorex
clock 08 February 2024 • 4 min read