Brokers look to technology to ease cost of regulation

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Nearly half (47%) of mortgage intermediaries say the new regulatory regime under the Financial Services Authority (FSA) has increased the costs to their business according to new research.

The Exchange’s 2005 Technology Index survey claims more than two-third of mortgage brokers (68%) expect technology usage in their sector to increase to off-set some of the expense. Mortgage sourcing systems and trading platforms were chosen by three-quarters of intermediaries as their favoured method of interacting with lenders for mortgage quotes with 80% opting to use them for key fact illustrations. In addition 55% of brokers say they use trading platforms to submit new business to lenders as opposed to having direct interaction with lenders via their websites, call centres, post or fa...

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