The Exchange launches new business tracking

Based on agreed Origo standards, the service is initially being used by 12 adviser firms before a full roll-out to all of The Exchange's Exweb users. The service works by aggregating data from participating providers, which is loaded into the Exweb system on a nightly basis. New business applications can be tracked regardless of how the business is submitted – electronically or on paper. Main benefits include reducing time spent on the telephone to providers’ call centres, and the ability to track new business at the firm-wide level as well as individual adviser level. Two providers...