TCF challenge to mortgage brokers

clock •

Research into top mortgage brokers identified by advertising "visibility" through television, press and the internet suggests the level of broker fees charged may be linked to how financially desperate customers are, and could be contrary to the FSA's TCF regime.

A mystery shopping exercise conducted by The Wriglesworth Consultancy on behalf of remortgage broker The Mortgage Champion found most brokers approached quoted significantly different fees, depending on whether or not customers with poor credit records were being threatened with reposession and had previously missed mortgage payments. In all cases, the mystery shopper identified they wanted an interest-only mortgage. As a result of the different factors, brokers quoted fees of up to £5,000, often linked to activity such as insisting on carrying out credit checks early on in the enquiry st...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Women in Financial Advice Awards 2026: Photo highlights from the night

Women in Financial Advice Awards 2026: Photo highlights from the night

Celebrating the best women in advice and financial services

Professional Adviser
clock 06 November 2026 • 1 min read
Feel Good Friday: Rathbones donates £35,000 to London Youth

Feel Good Friday: Rathbones donates £35,000 to London Youth

Youth Work Week

Professional Adviser
clock 06 November 2026 • 1 min read
Women in Financial Advice Awards 2026: Winners' gallery

Women in Financial Advice Awards 2026: Winners' gallery

Championing women in advice and financial services

Professional Adviser
clock 05 November 2026 • 1 min read