Pension schemes' in-house advisers raise conflict of interest concerns

Growing number of master trusts and DB schemes offering restricted advice

clock • 3 min read

Advisers and pensions experts have raised concerns about defined benefit (DB) schemes and master trusts increasingly appointing restricted advisers or in-house teams who are motivated to keep members on the schemes’ platform, leading to a potential conflict of interest.

Multiple pensions industry insiders and advisers told Professional Adviser they are aware that a growing number of master trusts and DB schemes are offering in-house advice or have appointed restricted advice firms to advise their members. With these arrangements, the advisers are typically limited to recommending products that are available through the master trust or scheme's own platform or from a few selected partners. Pension scheme trustees have a duty to ensure they act in members' best interests, so advisers being motivated to keep members on their existing platform when there...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Pensions

IFAs warn gender pension gap goes beyond an investment problem

IFAs warn gender pension gap goes beyond an investment problem

‘Much of it is behavioural and structural’

Isabel Baxter
clock 12 May 2026 • 4 min read
Gender pension gap starts at 28 – research

Gender pension gap starts at 28 – research

Gap caused by salary differences and career gaps, AJ Bell finds

Sophia Panayi
clock 11 May 2026 • 3 min read
'Common sense prevails' as Pensions Schemes Bill passes with investment trusts included

'Common sense prevails' as Pensions Schemes Bill passes with investment trusts included

Following industry pressure

Michael Nelson
clock 29 April 2026 • 2 min read