Plumber to adviser: Jamie Little on transferable soft skills

Newly Certified financial planner Jamie Little had very little knowledge of the world of advice until a few years ago. While his best friend is a planner, the former plumber says he only knew the sort of work an adviser does at a "very, very basic" level. It's not an unfamiliar tale, with almost every financial services worker having either followed a parent into the line of work, or having dropped into it accidently. "I was not prepared to do it for the next 30 years," Little says of plumbing. "But I did not go to university and I did not have any other sort of higher education." ...