Heart of the community: Double WIFA winner Lindsey Adams and her 'absolute' optimism

By the time Lindsey Adams had started her own business, Quadrant Financial Associates, in 2008, she had picked up plenty of ideas, both good and bad, on how best to serve her clients and her staff. She had seen companies with the right attitude to their staff and the wrong attitude to their clients and vice versa - and some with the wrong attitude to everything. First, there was Abbey National, which treated its staff brilliantly. Its enlightened treatment of women, allowing her generous maternity leave, promotion opportunities and to work part-time showed her how to retain the loyalty o...