Anna Sofat: What needs to change in financial services

Financial Services is a profession I love and am proud to be a part of.  As you would expect, I care about the future of our industry and our responsibility to our clients. I'm passionate about addressing the disconnect between the sector and what it offers women, both as clients and practitioners.    This disconnect exists for many reasons, but the common denominator is culture - the fact that we're in a sector that is still very sales oriented and seemingly focused on transactions and hitting targets rather than really listening to customers. I think this culture lies at the...