When advisers become a target

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You're at a party and a guest berates you for your role in the economic crisis. How do you respond? Bryce Sanders, president of Perceptive Business Solutions, offers some diplomatic solutions.

Today many people consider The City of London a villain, responsible for most of the ills facing the economy, investors and ordinary citizens. You are a financial adviser. You are ‘The City’ to people you meet at parties. Are you the target of politely worded hostile questions? Can you respond without losing your composure? Is it a business opportunity in disguise? Before you answer, we’ve all heard: “Fools rush in where angels fear to tread” (Alexander Pope An Essay on Criticism, 1709). Before answering, draw them out. Ask: “Why do you feel that way?”, “Why do you say that?” or “What ha...

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