In another extract from their new book 'How to Survive and Thrive in the New World of Retail Financial Services', Nick and Martin Bamford tackle staffing and recruitment issues.
The historic intermediary model has always been based around the adviser client relationship. This is a people business and it will always remain so as the role of trusted adviser is an important one and much valued by the consumer. However, things are changing and the adviser client relationship is now so potentially intense that it requires support and that support will come from a team based approach. The future successful intermediary firm of independent advisers will be team based with each team member bringing to bear their skills, experience, relevant qualifications and knowled...
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