TCF

Last week, the FSA (finally) produced guidance for firms considering launching a simplified advice proposition.

The Financial Ombudsman Service (FOS) will not seek to redact the names of businesses when it makes public its final decisions following a client complaint.

The Lloyds group of companies, including Bank of Scotland and Lloyds TSB Bank, received more than 200 complaints per day in the first half of 2011, according to data published by the Financial Ombudsman Service (FOS).

The FSA said it is trying to contact customers of a Leicester-based IFA as it believes they may have been mis-sold unregulated collective investment schemes (UCIS) and structured products.

Legal & General (L&) is considering building a referral system with selected independent advisers who would take over the provider's direct customers when their needs become more complex.

Just half of people who pay to use banks' current accounts because of the perks offered ever make use of the add ons, a poll has suggested.

Although they will be paid compensation for PPI mis-selling, bank customers still have plenty of gripes left over.

Barclays anticipates further customer complaints related to its sales of payment protection insurance (PPI) after seeing a 93% increase in the six months to July.

Half of consumers who have bought a regulated financial product from a bank or building society are unaware of the level or existence of charges for it, research suggests.

A petition calling for financial education in schools has collected more than 15,000 signatures.