TCF

Hector Sants, chief executive of the outgoing Financial Services Authority (FSA) has told MPs the industry holds the "flawed" belief its responsibility to consumers ends with providing product information at the point of sale, a situation the new regulator...

Advisers have reported newspaper adverts for Ivan Massow's commission rebate business as misleading to the Financial Services Authority (FSA).

Complaints to the Financial Ombudsman Service rose by almost a quarter in the three months to September, excluding complaints for payment protection insurance.

The Financial Services Authority (FSA) has cancelled the permissions of an Ayshire-based firm to carry on regulated activities after it failed to co-operate on Treating Customer Fairly (TCF) visits.

The Financial Services Authority (FSA) is pressuring the government to increase the compensation liability on firms giving poor advice, a law firm warns.

A former Edward Jones adviser has filed an official complaint against the Financial Services Authority (FSA), accusing it of poorly regulating Towry Law.

Friends Life has defended its direct to consumer proposition, PlanWise, against an claims it is using the service to cut advisers out of the sales process.

I've been charging fees since the 90s, but I'm still learning...

The FSA's consultation on simplified advice contradicts warnings it has previously made on risk profiling tools and the regulator needs to clarify its position, Prudential distribution strategy director Russell Warwick said.

AWD Chase de Vere spent more than £1.5m settling complaints and paying customer redress last year, and expects the figure to be even higher this year.