Regulation

PROTECTION

KEYDATA

Richard Philbin, the former F&C and Architas multi-manager, has teamed up with the founder of Skandia's Best Ideas range Alan Durrant to launch a new multi-manager business.

Advisers have seen the number of complaints against them soar over the past year, however figures show that more than half of the cases were dropped by the ombudsman.

The number of new complaints taken on by the Financial Ombudsman Service (FOS) almost doubled over the past year, figures show.

The legal industry is set to launch a new will writing quality scheme to bridge the gap left by the government's refusal to regulate the practice.

Providers and fund managers have shown "complete inconsistency" over issues such as legacy trail and facilitating adviser charging - showing they were underprepared for the Retail Distribution Review (RDR), according to the Personal Finance Society (PFS)....

Advisers have to stop criticising each other to better build the image of the profession and increase consumer confidence, Keith Richards has said.

MOVERS & SHAKERS

Payday loan companies routinely fail to treat their customers fairly and often encourage those struggling to repay the debt to extend their loan, according to research from the Citizens Advice Bureau (CAB).