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Psigma Investment Management has made a play for Barclays Wealth clients with less than £500,000, after the bank itself scrapped its bespoke service for lower net worth clients.

Lighthouse group has had yet another year in the red, but chief executive Malcolm Streatfield has a plan in place to turn it around.

How do you get clients to pay for something they've never heard of?

The Financial Conduct Authority (FCA) has fined Santander £12.4m for failings in relation to investment advice. How did the bank go so disastrously wrong? Carmen Reichman looks at the road to ruin.

Santander UK has agreed to pay redress to affected customers after the Financial Conduct Authority (FCA) fined the bank £12.4m for what it said were "widespread" investment advice failings.

Three advisers share their personal stories on why they decided to turn their back on products and make the switch into financial life planning.

The Financial Ombudsman Service (FOS) has warned advisers and paraplanners that "ticking all the boxes from a compliance point of view" may not be enough to win in a complaint case.

Financial services businesses can benefit from getting complaints as they provide valuable feedback on how the firm is doing, acting chief executive of the Financial Ombudsman Service (FOS) Tony Boorman has said.

The National Audit Office (NAO) has called on the financial regulators to show they are providing value for money after finding they do not have processes in place to judge the best use of their cash.

National advice firm the Lighthouse group has reported a pre-tax loss of £1.6m for 2013 in a marked improvement on the previous year despite falling adviser numbers and a £310,000 provision for consumer redress.