A third of complaints against the major UK insurers were found in favour of the consumer, half the number upheld against banks, figures from the financial ombudsman (FOS) show.
Tesco has expanded its clout in the insurance market through a deal with financial services firm Fortis.
The British Insurance Brokers' Association (BIBA) has welcomed the recent clarification by George Osborne, the Shadow Chancellor of the Exchequer, where he promised to move cautiously in dismantling the FSA.
Government-supported privatisation initiatives are the ‘Trojan Horse' that could severely undermine the NHS, Unite, the largest union in the country, has said.
We have all heard of the 'nanny state', but recently I came across a term I hadn't heard before but which certainly struck a chord with me - the ‘nagging state'.
Aviva has cut by a third its use of doctor's reports (GPRs) on protection applications as it seeks to boost efficiency and lower costs.
Canada Life Group Insurance has announced further enhancements to the CLASS (Canada Life Automated Self Service) system, based on feedback from CLASS users.
Unum has announced the launch of a free ‘Assistance Programme' called Unum LifeWorks for all new and existing holders of its individual income protection (IP) policies.
A quicker underwriting process and increased free cover limits are two of a number of upgrades Friends Provident has made to its group income protection (GIP) offering.
The ABI says consumers could be confused by new complaints data for financial services firms published today as it does not allow like-for-like comparisons.