Consumer Duty

Ruth Handcock on Consumer Duty and advice/guidance review impact

'Different vulnerabilities tend to be interconnected'

Advisers reflect on the regulation as it reaches its first anniversary

‘Some are causing issues for advisers trying to do the best for their clients’

'Consumer Duty has made the regulatory landscape even tougher'

Radiant Financial Planning will use Elevation to monitor client feedback

Dynamic Planner finds reports up 100%

Including changes in approach when dealing with vulnerable clients

'Firms often don't know where to start, but it is always with the data'

Consumer Duty board report comes with specific challenges