Consumer Duty

First Consumer Duty board report deadline is 31 July

Advice firms are ‘offboarding’ clients that they cannot service profitably

‘Understanding clients should be natural to any client-focused adviser’

One in twelve advisers fear that they will not meet 31 July deadline

Comes as the 31 July deadline looms for advice firms of all sizes

Firms of all sizes must complete Consumer Duty report by 31 July

Consumer Duty was not a 'once and done' scenario

'Advice firms should make sure they’re meeting the review standards'

The report is due on 31 July, one year since the regulation took effect

Consumer Duty states consumer biases must not be exploited