'Combining trust and reassurance keeps clients engaged for the long term'
'MPS is now a heavily scrutinised, regulated proposition'
'Industry's challenge is less about products, and more about process'
'A key challenge for investors is to identify the pockets of genuine innovation'
'AI is moving faster than any regulatory framework was designed'
The news editor's Friday Night Takeaway from 16 October
'Most people I meet have never had protection properly explained to them'
IHT on pensions may create opportunities for charitable giving
Long-term hopes for financial advice
'Advice, technical work and administration support the client, while culture shapes what happens between them'