Opinion

In the second half of 2026

FCA released two reports to mark the third birthday of Consumer Duty

Third anniversary of landmark regulation on 31 July

'It has not bedded in quietly'

'Permanent, cultural shift within firms'

'We shouldn't solve one problem by creating another'

'September is a starting point, not the finish line'

'There are still some firms that are treating Consumer Duty as a rigid one-off annual exercise'

'Co-manufacturing is not a product decision. It is a relationship decision'

'This is as much a perception challenge as a pipeline one'