Protection

Technology provider 1st Exchange has called for the industry to use plain language to ensure product information is jargon free and more accessible to consumers.

The FSA has proposed changes to its complaints handling procedure as it reveals pure protection grievances continued to grow in the first half of the year.

Friends Provident is unveiling a new protection toolkit and a website which it says has been developed in response to feedback from advisers

Customer service, we are constantly told, is a prime way to differentiate between insurance providers.

The Life & Longevity Markets Association ("LLMA") is proposing a standardised framework for longevity indices.

Distribution challenges threaten to derail the protection sector from capitalising on "a golden opportunity" to sell, according to Defaqto.

Group insurers should actively manage the health of clients, a population health consultant is claiming.

This years Protection Review conference hit three main points. Paul Robertson discusses them with Peter Le Beau.

Experts are bracing themselves for a "firesale" of protection products next year ahead of a rule change which could see premiums soar by 10%.

The UK market will continue to shift towards protection says Aviva's Toby Strauss, after the insurer reported its third consecutive quarter of life sales growth.