Adviser network Personal Touch Financial Services has written to members informing them of a planned fee increase after suffering what it called "indiscriminate" increases to its regulatory costs.
Personal Touch chief governance officer Helen Gasser and human resources and development director Karen Pearson have left the business as part of a board reshuffle.
Personal Touch has appointed Jane Cross, formerly finance and IT director, as the network's chief executive officer.
RBS Intermediary Partners is to return to the mortgage market on Monday, the group has announced.
Sesame, Openwork and Personal Touch saw the number of complaints against them rise in the final half of last year, according to data compiled by the Financial Conduct Authority (FCA).
Sesame has blamed claims management companies (CMCs) for a near-100% rise in the number of complaints against it being referred to the Financial Ombudsman Service (FOS).
Mark Loosmore of IRESS surveys the new attitude-to-risk (ATR) tools deployed in the wake of the FSA’s suitability guidance.
Who moved where in another busy week in financial services?
Personal Touch has become the first network to offer British Friendly's income protection product.
John Ruddick, director of IFA services at Personal Touch, gives a snapshot of how the firm is preparing for 2012 and beyond.