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NatWest

Your profession

'Bring it on' - advisers react to NatWest's return to advice

"Bring it on" and "Customers will realise there are better alternatives" were two adviser reactions to the news NatWest is launching a robo-advice service to its five million-strong customer base on Monday.

clock 17 November 2017 • 3 min read

Technology

NatWest to launch robo-advice service for five million customers

Under NatWest brand

clock 17 November 2017 • 2 min read

Technology

RBS to pilot its first artificial intelligence with 'chat bot' feature

Using IBM's 'Watson' AI technology

clock 09 October 2016 • 2 min read

Your profession

RBS group warns of negative interest rates for business deposits

Customers to be charged for holding money

clock 26 July 2016 • 1 min read

Investment

Banks switching thousands of customers into costly new accounts

More than a hundred thousand Natwest and Royal Bank of Scotland customers are being automatically switched into current accounts with much higher overdraft charges.

clock 13 April 2015 •

Regulation

Regulators fine three banks £56m for IT failures

Regulators have fined the Royal Bank of Scotland (RBS), NatWest and Ulster Bank £56m for IT failures which meant customers could not access banking services.

clock 20 November 2014 •

First time buyers

Quarter of brokers report surge in Help to Buy enquiries

Mortgage advisers are reporting a rise in Help to Buy enquiries, despite the fact they are unable to places cases yet.

clock 10 October 2013 • 1 min read

First time buyers

MPs' stark warning on day of Help to Buy launch

The government's popular Help to Buy mortgage scheme could threaten financial stability if it is mismanaged, a group of MPs has warned.

clock 08 October 2013 •

Regulation

Quarter of bank customers have problems with accounts

A quarter of UK bank customers have experienced problems with their account in the past 12 months, according to a survey by consumer group Which?.

clock 15 April 2013 •

Investment

Banks giving wrong advice to customers on Isa transfers

Some of the UK's biggest high street banks are failing to give the right advice to customers on transferring and managing their cash Isas, according to the results of a 'mystery shopping' exercise.

clock 20 March 2013 •
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