The Financial Ombudsman Service (FOS) has said it welcomes a regulatory review into how "major" financial institutions handle complaints, but warned it first needed to look at the barriers to complaining.
The Financial Conduct Authority (FCA) has confirmed for the first time it has joined an international probe into the alleged rigging of the multi-trillion dollar trade in interest rate derivatives.
Martin Wheatley, the chief executive of the Financial Conduct Authority (FCA), has said he wants the regulator's legacy to reflect that it ensured wrongdoers "faced the full consequences" of their actions.
Martin Wheatley, the chief executive of the Financial Conduct Authority (FCA), has admitted to concerns about some of the effects the Retail Distribution Review (RDR) has had on the adviser community, and said the regulator will look into the reduction...
The Financial Conduct Authority (FCA) is to carry out a study into the UK cash savings market as part of a programme of work seeking to assess the effectiveness of competition in financial markets.
The Financial Conduct Authority (FCA) has outlined the scenarios in which the payment of cash rebates from providers to consumers can continue after a wider ban comes into force next year.
Former Financial Services Director (FSA) director of conduct policy Sheila Nicoll has joined Ernst & Young's asset management practice as a senior adviser.
The Association of Professional Financial Advisers (APFA) has endorsed the regulator's show of interest in the issues firms are facing with Retail Mediation Activities Return (RMAR) reporting but warned that more work needed to be done.
An adviser has complained to the Financial Conduct Authority (FCA) following an hour-long phone conversation about Retail Mediation Activities Return (RMAR) reporting that led to an agreement over accounting rules that was not "entirely logical".