declined claims

Aegon has released a new protection claims guide with the aim of reducing non-disclosure and helping advisers manage their clients' expectations.

LV= paid 90% of claims across both critical illness (CI) and income protection (IP) last year.

Cirencester Friendly has announced that 94% of its income protection (IP) claims were paid last year.

Aegon paid a marginally lower percentage of critical illness (CI) claims in 2009, but declines due to non-disclosure fell from a half to a third.

Legal and General has announced it paid 93.6% of critical illness claims in 2009.

Bright Grey has announced it paid 96% of life claims last year, an increase of 5% on the previous figures.

Bright Grey paid 93% of critical illness (CI) claims last year, with just 2% declined for non-disclosure.

ALC Health is now accepting email claims from corporate clients.

Legal and General has re-vamped its income protection product on its menu plan.

Zurich has announced that its critical illness claims paid rate remained unchanged last year.