Advisers spending less than half their time with clients - Nucleus

'Capacity issues'

Sophie King
clock • 2 min read

Six out of seven Nucleus users reckon they spent less than 40% of their time with clients last year, according to a poll undertaken by the adviser platform.

Nucleus's 2019 census, which surveyed more than 250 advisers who have clients on the platform, found about a third of users saying they spend 40% or more of their time on administration - a significant increase on 11% last year. Meanwhile, just one in seven Nucleus users spent more than 40% of their time with clients, down from one in five last year The census also suggested the average adviser looks after 163 clients - a 9% increase year-on-year. Two-thirds of those polled expected this number to rise again in the next year. The firm also discovered that a third of firms turn away at...

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