The Financial Ombudsman Service (FOS) has instructed St James's Place (SJP) to compensate two former clients after it failed to provide immediate income on an investment as it had promised.
Mr and Mrs G - as they were dubbed by the FOS - complained that they only agreed to SJP's investment advice on the basis the Immediate Income portfolio would provide them with immediate income at a rate...
View from the front row
Project Libra unveiled
Including SJP and investment trusts
Spent two years at Sanlam
Will also assess FCA's actions