Adviser complaints drop in second half of 2015

Sesame, Openwork, St James's Place, and Positive Solutions all posted fewer consumer complaints in the second half of last year than in the first, while Interactive Investor Trading (IIT) and Hargreaves Lansdown Asset Management (HLAM) - both grouped in the advisory category - also saw numbers drop. Businesses only appear in Financial Ombudsman Service (FOS) data lists when they attract 30 new complaints in a six month period and when 30 complaints are resolved in the same timeframe. Sesame remained the most complained-about firm in the period after it raked up 116 cases in the six-mon...