The Financial Conduct Authority (FCA) has defended the Financial Ombudsman Service (FOS) from allegations of inconsistent case verdicts.
In a guidance consultation on investment distribution models, it said it "should not be seen as surprising" that the Ombudsman reaches different decision on complaints which share surface similarities....
Two global vehicles
'Further plug advice gap'
Must appoint separate CEOs and boards
Advisers do come out well
Will report to Mark Till