Turning noise into clarity: Recency bias is why adding context matters

Telling clients not to worry rarely provides the reassurance they need,

clock • 4 min read

Advised clients are generally more confident and resilient than those who have previously or never received financial advice, but life events can still impact their emotions and behaviours, explains Louis Williams

Most of us have stood in front of an abstract painting and felt completely lost. We want to understand what the artist intended. Research shows that providing contextual information helps and can lead to greater aesthetic appreciation of an artwork. In one of my psychology experiments, I found that providing context even changed the eye movement behaviour of the art observer. When novices were shown a video explaining and depicting the art-making process of dynamic abstract paintings, such as a Jackson Pollock, it changed the way they engaged with similar artworks. They were more awar...

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