Back office is the new battleground: Why operational scale will define the next five years

Three questions advisers should be asking now

clock • 4 min read

Russell Andrews looks at operational scale, something he says will define the next five years in financial services...

For much of the past decade, growth in the UK wealth management and advice market was constrained by demand. Today, that has changed. Client appetite is strong, consolidation continues apace, and private capital is readily available. Yet many firms are discovering a new and less visible limitation, operational capacity. Across the industry, the back office has quietly become the defining battleground for the next phase of growth. Not marketing. Not propositions. But the plumbing. Growth is no longer the problem - scale is Most adviser firms can articulate ambitious growth targets. F...

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