Why the personal advice touch will thrive amid generational digital disruption

Growing appetite for protection amongst younger people

clock • 4 min read

Advice needs to facilitate Gen Z client's preference for digital DIY but also to provide the human ‘safety net' alongside, writes Roger Brosch

Towards the end of last year, the Association of Mortgage Intermediaries (AMI) published its annual insight into the UK protection market, which revealed a generational divide in attitudes towards protection. If you've already read Making Protection Personal, and if you're similar in age to me, then I'm pretty sure these findings will have prompted a trip down the regulator's memory lane by way of an explanation, in part at least, for why such a chasm exists. The AMI research showed that there is a growing appetite for protection amongst younger people, in that 65% of Gen Z and 70% of...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Targeted support signals evolution in advice delivery

Targeted support signals evolution in advice delivery

Softer launches expected at first

Isabel Baxter
clock 10 April 2026 • 1 min read
CII: Vulnerable client management is 'an opportunity for growth'

CII: Vulnerable client management is 'an opportunity for growth'

Firms can expand potential client bases

Isabel Baxter
clock 07 April 2026 • 2 min read
Common language used by advisers triggers anxiety and distrust among retirees

Common language used by advisers triggers anxiety and distrust among retirees

Product-led communication one of the biggest drivers of mistrust

Laura Purkess
clock 01 April 2026 • 1 min read