Is this subterfuge? The hidden appeal of Consumer Duty

'Maybe this is what a black belt in bureaucracy looks like'

clock • 4 min read

Andrew Goodwin shares his opinion on the FCA's Consumer Duty reforms and recounts his surprise when he recently found himself saluting the regulator's ingenuity and prudence...

I wouldn't exactly call myself the Financial Conduct Authority's (FCA) number-one fan. In fact, it's safe to say that most of the time I really can't think of a single good thing to say about it. I regard much of its near-relentless meddling as unnecessary and unhelpful. I believe its narrative around consumers' ability to make "informed financial decisions" is dangerously ill-conceived. And I've long felt its commitment to furthering advisers' collective cause is somewhere between negligible and non-existent. Imagine my surprise, then, when I recently found myself saluting our belove...

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