Why younger clients are an opportunity firms should not overlook

Harness the power of technology to maximise client engagement

clock • 4 min read

Diversifying the age range of clients served by capturing young clients early in their journeys is a form of future-proofing, writes Yasmina Siadatan

I read recently that more than one in five people in the UK have cut their voluntary pension contributions or stopped them completely during the cost-of-living crisis. Younger people are most affected, with almost a third of the 18-34 age group having reduced or halted their payments. Auto-enrolment was meant to narrow the intergenerational pensions gap, but contribution rates for many are too low. People early in their careers have decades to make the most of the power of compounding - and the planned reduction in the minimum age threshold for auto-enrolment will help - but that time ho...

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