Alan Sheehan looks at Consumer Duty in relation to EIS investments and explores what advisers need to take into account...
By now Consumer Duty champions up and down the country are scrambling about to make sure their firm meets the upcoming deadlines. However, the practical realities of compliance are often unclear, especially with more esoteric investments such as the Enterprise Investment Scheme (EIS). Avoid foreseeable harm The Consumer Principle is clearly a heightened requirement when compared with the existing expectations - currently, firms must treat customers fairly, but acting to deliver "good outcomes" may be more difficult to achieve, and to evidence, than fair ones. The Financial Conduct A...
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