Tim Sargisson: Counting down to Consumer Duty

The heading is from a recent Royal London report published earlier in May. As the report highlights, the Financial Conduct Authority (FCA) is putting the finishing touches on its new Consumer Duty. The FCA has said that the final rules and guidance will deliver a 'fundamental shift' in its approach to regulation and that these final rules and guidance are expected by 31 July 2022. When the new Consumer Duty lands, it will have a seismic impact on our industry. So naturally, therefore, I was surprised to read that after Royal London spoke to 200 UK financial advisers to understand thei...