Karl Dines: Six key strategies for riding the Consumer Duty storm

July 31 is not far away, depending upon when you are reading this article - as I'm writing it, we've just less than three months. The Consumer Duty becomes ‘rules' on that date, and then there is a nine-month implementation period, so by April 2023, it should be fully embedded in our profession. It is a big thing; the regulator estimates it will affect 51,000 firms, so that's the big guys who manufacture and the not so big guys who distribute. It also comes under SM&CR, so if the FCA decide to waggle fingers, or worse, they know who to waggle them at - senior management within an organis...