Nick Eatock: Supporting clients and staying connected in the new normal

Concerns remain after Freedom Day

clock • 4 min read

With the arrival of ‘Freedom Day’ and the removal of all covid restrictions in England, Nick Eatock thinks about the support clients are likely to expect from their advisers in the post-pandemic world

While many people are referring to the lifting of all remaining Covid-19 restrictions in England yesterday (19 July)  as ‘Freedom Day', the National Pensioners' Convention, which campaigns for the rights of older people, believes it will leave many elderly and vulnerable people anxious about going out. This polarisation is illustrated by YouGov research in June into how British people expect to behave when all remaining restrictions are lifted. Half of Britons (50%) plan to keep wearing a facemask in shops and 56% will do so on public transport, two thirds (66%) will continue to social d...

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