Tom Ellis: Is human 'hybrid' advice set to succeed where the 'robos' failed?

Robos are losing money

Tom Ellis
clock • 5 min read

Vanguard and M&G have recently set out their stalls in the ‘hybrid’ market - simple advice delivered online or over the phone by real human beings. Tom Ellis asks whether this new trend is going to succeed where other advice gap plugs have so far failed...

Since I entered the world of financial advice back in 2016 as a journalist at Professional Adviser and got to the grips with this complex world, robo-advice has always been predicted to play a big role in the future. Granted, just as many were sceptical of their potential, particularly financial advisers, but I think it's fair to say the vast majority would have expected them to have gained a larger chunk of the market than they have done since 2016, which is negligible at best. I've spent a decent amount of time reading and writing about ‘robo-advisers' over the past few years and penne...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Female leadership disparity is a 'machine that needs to be fixed'

Female leadership disparity is a 'machine that needs to be fixed'

‘Any machine is calibrated in the spirit of its designer’

Isabel Baxter
clock 06 March 2025 • 3 min read
Amira Norris: 'You need to have an element of bravery to your career'

Amira Norris: 'You need to have an element of bravery to your career'

‘I never saw being a woman as a problem’

Jenna Brown
clock 06 March 2025 • 13 min read
Driving change in advice: The importance of visible female leadership

Driving change in advice: The importance of visible female leadership

Leveraging International Women’s Day to boost awareness of financial planning careers

Sahar Nazir
clock 06 March 2025 • 6 min read