Tim Sargisson: Culture eats strategy for breakfast

Firstly, congratulations to Tom and the rest of the team at Professional Adviser for all the hard work that went into the 2021 PA Adviser Awards, which were announced earlier this month. Once again it was a pleasure to help judge this year's submissions for Best Adviser Firm of the Year. Congratulations as well to Mark Brown and the team at Lucas Fettes Financial Planning for winning the prestigious Adviser Firm of the Year - UK. I should declare an interest here in that I spent 11 years of my financial services career at Lucas Fettes, although this was over 20 years ago and, hand on hea...