Nick Eatock: Managing client 'digital fatigue' during lockdown
'Omnichannel' engagement
Greater use of technology in the advice process necessarily accelerated during the Covid-19 lockdown but clients are now in danger of digital burnout, writes Nick Eatock. Here he discusses how to keep clients engaged as the pandemic drags on
Over the last six months, we've seen a huge increase in the way in which clients and advisers have engaged over technology. Driven by the Covid-19 lockdown, necessity forced a change in the way in which...
More on Technology
Luke Beatty: Delivering much-needed tech solutions to advisers
Sprinting to the finish line
Nick Eatock: How Covid-19 changed advisers' use of technology
Usage on the up
Andrew Martin: Growing your business with 'chatbot wizardry'
Can help close advice gap
Benedict Kingsmill: The year that triggered true digital financial advice
Covid-19 has proven a catalyst for digitisation among financial advisers
Seccl adds trio of hires from Quilter, Embark Group and Ascentric
New heads of propositions and compliance named
More news
Pension Schemes Bill nears finish line with House of Lords approval
Royal assent soon
M&G extends property suspension as it waives fees on excess cash
Cash level raised to 21%
Adviser receives online abuse and death threats after launching anti-crypto petition
Fake reviews also posted
Openwork shakes up executive team
Creation of chief commercial officer role
