Nick Eatock: Using tech to narrow the advice gap

Cutting delivery costs is key

clock • 4 min read

A combination of factors has resulted in the 'financial advice gap' many of which cannot be tackled overnight, writes Nick Eatock. However, he explains better use of technology could help address the situation

Those of us working in the financial sector are acutely aware of the merits of taking financial advice. Unfortunately, the situation with the wider public is strikingly different. Despite the best efforts of industry stakeholders, consumers aren't taking financial advice; resulting in the much-debated ‘advice gap', with reasons for the lack of engagement more nuanced than purely those who can't pay or won't pay. In July, OpenMoney, the online financial advice service, updated its research into the UK's financial advice gap and found that just 10% of British adults have taken paid-for fin...

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