Nick Eatock: Using tech to narrow the advice gap

Cutting delivery costs is key

clock • 4 min read

A combination of factors has resulted in the 'financial advice gap' many of which cannot be tackled overnight, writes Nick Eatock. However, he explains better use of technology could help address the situation

Those of us working in the financial sector are acutely aware of the merits of taking financial advice. Unfortunately, the situation with the wider public is strikingly different. Despite the best efforts of industry stakeholders, consumers aren't taking financial advice; resulting in the much-debated ‘advice gap', with reasons for the lack of engagement more nuanced than purely those who can't pay or won't pay. In July, OpenMoney, the online financial advice service, updated its research into the UK's financial advice gap and found that just 10% of British adults have taken paid-for fin...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Technology

Half of advisers use technology for Consumer Duty compliance

Half of advisers use technology for Consumer Duty compliance

Advisers not aware of digital tools that can help

Sophia Panayi
clock 04 September 2026 • 2 min read
The human advantage: Why better AI raises the value of good advice

The human advantage: Why better AI raises the value of good advice

Raising the standard of understanding

Elly Dowding and Lee Coates
clock 04 September 2026 • 4 min read
Marloo adds Morningstar research and data to AI platform

Marloo adds Morningstar research and data to AI platform

Available to UK adviser users

Sophia Panayi
clock 02 September 2026 • 1 min read