Armchair Critic: The business choices for advisers after Covid-19

The opportunities

clock • 5 min read

There is growing agreement that the reliance on technology to communicate with clients and colleagues has become a light bulb moment. Face to face work carries travel, accommodation and time-based all amount to expensive business costs and so Brendan Llewellyn asks what kinds of face to face work can be permanently converted to remote, and what business choices does that create?

No one is suggesting face to face is over, but it's certainly going to reduce. By how much is going to be a reflection of attitude and preparedness to change, recognition of the benefits of remote working and more imaginative use of technology to reduce the effectiveness gap between remote and face to face. Attitude to change Let's look at these factors one by one. First, attitude. Embracing a new way of working might be hard for some (including clients), particularly those who see technology as a necessary hassle. I suspect that such an attitude will limit future success. Second, ...

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