Armchair Critic: The business choices for advisers after Covid-19

The opportunities

clock • 5 min read

There is growing agreement that the reliance on technology to communicate with clients and colleagues has become a light bulb moment. Face to face work carries travel, accommodation and time-based all amount to expensive business costs and so Brendan Llewellyn asks what kinds of face to face work can be permanently converted to remote, and what business choices does that create?

No one is suggesting face to face is over, but it's certainly going to reduce. By how much is going to be a reflection of attitude and preparedness to change, recognition of the benefits of remote working and more imaginative use of technology to reduce the effectiveness gap between remote and face to face. Attitude to change Let's look at these factors one by one. First, attitude. Embracing a new way of working might be hard for some (including clients), particularly those who see technology as a necessary hassle. I suspect that such an attitude will limit future success. Second, ...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Your profession

Advice firms report that around four in ten clients are vulnerable - MorganAsh

Advice firms report that around four in ten clients are vulnerable - MorganAsh

Data from the MorganAsh Resilience System

Jaskeet Briah
clock 28 May 2026 • 2 min read
Student loans present 'almost impossible' financial planning question

Student loans present 'almost impossible' financial planning question

To be a 'burden' for years to come, advisers say

Sophia Panayi
clock 28 May 2026 • 5 min read
Advice consolidation: Reputation, regulation and a transforming market

Advice consolidation: Reputation, regulation and a transforming market

Growth alone is no longer enough

Isabel Baxter
clock 27 May 2026 • 5 min read