Simon Binney: It's time to pull the plug on the term 'robo-advice'

Change the vernacular

clock • 6 min read

'Robo-advice' is an overused, misunderstood term that has become a catch-all for advisory products that involve a digital process and so, argues Simon Binney, it is time to change the vernacular

It is time to draw a line in the sand. ‘Robo-advice' is an overused, misunderstood term that has become the catch-all for advisory products that involve a digital process. But it's not useful. It doesn't reflect the breadth of solutions available - both for professional advisers and direct to consumers. As the market develops at a rapid rate, as more consumers opt for a robo-advice option and as advisory firms shift their models towards automated support, there needs to be a change in the vernacular so that we put an end to this confusion. The term ‘robo-advice' has been claimed by ma...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Technology

Half of advisers use technology for Consumer Duty compliance

Half of advisers use technology for Consumer Duty compliance

Advisers not aware of digital tools that can help

Sophia Panayi
clock 04 September 2026 • 2 min read
The human advantage: Why better AI raises the value of good advice

The human advantage: Why better AI raises the value of good advice

Raising the standard of understanding

Elly Dowding and Lee Coates
clock 04 September 2026 • 4 min read
Marloo adds Morningstar research and data to AI platform

Marloo adds Morningstar research and data to AI platform

Available to UK adviser users

Sophia Panayi
clock 02 September 2026 • 1 min read