Simon Binney: It's time to pull the plug on the term 'robo-advice'

Change the vernacular

clock • 6 min read

'Robo-advice' is an overused, misunderstood term that has become a catch-all for advisory products that involve a digital process and so, argues Simon Binney, it is time to change the vernacular

It is time to draw a line in the sand. ‘Robo-advice' is an overused, misunderstood term that has become the catch-all for advisory products that involve a digital process. But it's not useful. It doesn't reflect the breadth of solutions available - both for professional advisers and direct to consumers. As the market develops at a rapid rate, as more consumers opt for a robo-advice option and as advisory firms shift their models towards automated support, there needs to be a change in the vernacular so that we put an end to this confusion. The term ‘robo-advice' has been claimed by ma...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Technology

AI was 'headline act' this year

AI was 'headline act' this year

PA looks at what AI did for advice this year and what more to expect

Sahar Nazir
clock 22 December 2025 • 4 min read
From chaos to calm: How AI saved my Christmas sanity

From chaos to calm: How AI saved my Christmas sanity

'My brain thinks in spreadsheets, not sparkles'

Jane Hepburne Scott
clock 15 December 2025 • 5 min read
Dynamic Planner CEO on AI's role in 'trusted advice'

Dynamic Planner CEO on AI's role in 'trusted advice'

‘The challenge is that delivering advice is hard’

Isabel Baxter
clock 09 December 2025 • 6 min read