Is your business proposition something you take off the shelf and dust down every now and again or is it, as Mark Loosmore argues it now needs to be, a living, breathing thing you constantly tend and nurture?
A couple of weeks ago I took my youngest daughter to the cinema (the new Star Wars, if you are interested, is a great film - if not quite as magical as the one from the 1970s). After the movie, we had a pizza and then went to buy a few bits and pieces from the supermarket. And it struck only me later that day that I had had almost no interaction with an actual human being at the cinema, the pizza place or the shop. Don't miss PA's live webinar in association with IRESS -'Retaining clients, and their wealth, across generations' - at 11am on 20 March - Find out more or register here I r...
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