Mark Loosmore: To (digitally) serve and prosper

Clients now less ‘sticky’

Mark Loosmore: "Technology has completely changed the way we go about our lives and, unless we actually stop to think about it, we rarely even notice the pace of change."
Mark Loosmore: "Technology has completely changed the way we go about our lives and, unless we actually stop to think about it, we rarely even notice the pace of change."
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Is your business proposition something you take off the shelf and dust down every now and again or is it, as Mark Loosmore argues it now needs to be, a living, breathing thing you constantly tend and nurture?

A couple of weeks ago I took my youngest daughter to the cinema (the new Star Wars, if you are interested, is a great film - if not quite as magical as the one from the 1970s). After the movie, we had...

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