Paul Avis: A short guide to group risk - support services
Introduction to group risk – Part 6
Paul Avis: "Any insurer can pay a cheque but, in the group market, it is what else is provided alongside paying claims that is valued by employer customers."
In the latest in his series offering protection non-specialists an introduction to group risk, Paul Avis considers the important role support services now play in making a group risk scheme that is fit for the modern workforce
As an industry, group insurers tend to hide their light under a bushel. While service, product terms and conditions, medical underwriting, Financial Ombudsman Service referral volumes and upheld rates...
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