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Mick McAteer: "Advisers are gatekeepers and have a big role to play in improving the quality of financial services across the board."
Financial firms may believe they have successfully aligned their strategy, working practices and culture with their customers' interests but, says Mick McAteer, the evidence suggests otherwise
It may well be impossible to make misselling entirely a thing of the past and yet, if the financial services industry could dramatically reduce the scale of the problem, it would surely provide a p...
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