Mark Loosmore on the RDR: Demonstrating value 18 months on

With transparency at the forefront, an increasing need to demonstrate value to clients, and charging rules changing, technology has never been more central.

clock • 3 min read

With transparency at the forefront, an increasing need to demonstrate value to clients, and charging rules changing, technology has never been more central to advisers' work, says IRESS executive general manager (wealth) Mark Loosmore.

Client engagement channels, charging structures and reporting have all undergone a seismic shift since the introduction of the Retail Distribution Review (RDR), and many firms have radically changed their propositions and approaches as a result. Technology has played a pivotal supporting role to this change. But RDR is far from being something to look back on. Instead, the impact of the regulation is clearly visible and the pace of change continues to accelerate. One of the knock on effects has been the wave of consolidations and mergers in the market. In the last six months alone,...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Technology

Advisers see clients arrive with AI-generated plans

Advisers see clients arrive with AI-generated plans

AI could spell end of ‘1% of assets’ advice model

Isabel Baxter
clock 09 September 2026 • 4 min read
Half of advisers use technology for Consumer Duty compliance

Half of advisers use technology for Consumer Duty compliance

Advisers not aware of digital tools that can help

Sophia Panayi
clock 04 September 2026 • 2 min read
The human advantage: Why better AI raises the value of good advice

The human advantage: Why better AI raises the value of good advice

Raising the standard of understanding

Elly Dowding and Lee Coates
clock 04 September 2026 • 4 min read