With transparency at the forefront, an increasing need to demonstrate value to clients, and charging rules changing, technology has never been more central to advisers' work, says IRESS executive general manager (wealth) Mark Loosmore.
Client engagement channels, charging structures and reporting have all undergone a seismic shift since the introduction of the Retail Distribution Review (RDR), and many firms have radically changed their propositions and approaches as a result. Technology has played a pivotal supporting role to this change. But RDR is far from being something to look back on. Instead, the impact of the regulation is clearly visible and the pace of change continues to accelerate. One of the knock on effects has been the wave of consolidations and mergers in the market. In the last six months alone,...
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