Breakfast at Natalie's

Breakfast is an emotional subject. While working at a previous firm, the business outsourced its HR, training and recruitment function and, as was the way, we found a job elsewhere in the business for one of the redundant HR managers; we’ll call him Jack. A good chap with solid people services credentials, Jack was shoehorned in to a role that was seen as a bit of a poisoned chalice, managing a specialist, close-knit administration team mainly populated by staff older, cannier, and much more experienced than he was. This would have been a challenge for the most experienced of life and pe...