The last few weeks have witnessed a considerable furore over the content of the retail distribution review (RDR) discussion paper. It is understandable why the RDR has raised the tempers and probably the blood pressure of many advisers but in deciding how to respond to the Financial Services Authority's (FSA) most controversial paper yet, it would be wise to take a step back. Within the RDR paper, the FSA believes there are two ways in which our industry can improve the way we engage with customers. Firstly, advisers should be able to demonstrate that they are professionally qualified and...
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