How can we measure the benefits of adviser training?

If there were a way to assess the real impact of training on your staff – to eliminate the guess-work and end up with real, solid measures of the success, or otherwise, of training – some managers might begin to view training more as an investment than an expense. Evaluating how well training has been received - what impact it will have on an individual and the contribution they make to the business - is within reach. Some training is easier to evaluate than others; put an adviser on a course on regulation and you can test them at the end and mark their paper; train a manager on their co...