The trouble with technology upgrades

clock

I have been enduring a week of erratic technology behaviour. My mobile phone has not been synchronising with Outlook, then there was no remote email access in addition to Bluetooth not working in the car. It's all too much.

Fortunately, my colleague Pete is responsible for all things IT. I am not a complete technophobe but have become the equivalent of an IT couch potato. I talk a good game but am happy to sit back and let others do the hard work. During recent consideration of the best back office system to upgrade to, we have been tempted with the utopia in office management – the paperless office! Not so long ago this concept, whilst undeniably alluring, would have been a pipe dream at best. However, following a demonstration at the offices of a local IFA firm, we are now convinced that this is not as sca...

To continue reading this article...

Join Professional Adviser for free

  • Unlimited access to real-time news, industry insights and market intelligence
  • Stay ahead of the curve with spotlights on emerging trends and technologies
  • Receive breaking news stories straight to your inbox in the daily newsletters
  • Make smart business decisions with the latest developments in regulation, investing retirement and protection
  • Members-only access to the editor’s weekly Friday commentary
  • Be the first to hear about our events and awards programmes

Join

 

Already a Professional Adviser member?

Login

More on Technology

Are AI tools the new robo advisers?

Are AI tools the new robo advisers?

Reform not replacement

Laura Miller
clock 07 April 2026 • 8 min read
Why the integration of AI in financial advice should focus on workflows, not wow‑factor

Why the integration of AI in financial advice should focus on workflows, not wow‑factor

'The biggest demand is not for more insights, but for less administration'

Mark Rendle
clock 31 March 2026 • 4 min read
Could a Linkedin AI platform be financial advisers' 'best kept secret'?

Could a Linkedin AI platform be financial advisers' 'best kept secret'?

Calm Authority built by financial planners for advisers

Sophia Panayi
clock 30 March 2026 • 3 min read