If ever there was a truism about business, it's that businesses don't plan to fail; they simply just fail to plan.
The Financial Services industry is no different and the impact of the credit crunch, the FSA’s new regime of Treating Customers Fairly (TCF), and the impending challenges of the Retail Distribution Review, makes for interesting times. The specialist against generalist debate hammers home the dangers of having a single product line. I have visited many large mortgage networks over the past few years that bemoaned the fact that their advisers did not perceive the value in offering protection products alongside their mortgage broking. The credit crunch has spawned the demise of the said ne...
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